Auto-Reply

Create rules for Weembox to reply to emails automatically based on your custom logic.

1. Select the mailbox to apply the rule.
2. Define General Conditions clearly:
   • Company description
   • Typical inquiries
   • Key team members or services
3. Click Add Reply Case and follow the step-by-step wizard:

• Step 1: Activation Condition
  • Example: «When an email asks about the status of an order.»
• Step 2: Action
  • Example: «Check our system and reply with current order status.»
• Step 3: Optional Modules
  • Calendar: Let users pick available slots.
  • eCommerce: Check order status by number.
• Step 4: Examples
  • Paste sample emails and suggested responses. This trains the AI for better results.

4. Exclusions: Add sender addresses that should never receive automatic replies.
5. Activation and Auto Mode:
   • Use the toggle to activate.
   • Enable Send Automatically if you trust the AI’s responses.

You can:

• Edit each reply case to change triggers, actions or modules.
• Delete a reply case with confirmation:Do you want to delete this auto-reply case? This cannot be undone.